This approach to dispute resolution applies principles that have been used by monks in Buddhist Monasteries for the past 2,500 years. These principles encourage each participant in the dispute to be as understanding and accepting as possible. This way, there is no need for either to be concerned about their reputation.
Part 1– Recollection. The mediator discusses the situation with each participant individually. This happens prior to the mediation and in private. Gossiping is otherwise highly discouraged in peaceful mediation.
Part 2– Face-to-Face Sitting. The mediator sits with both participants facing each other. It is preferable for all participants to be smiling, as it is a time of resolution and voluntary negotiation. Agreeing to a peaceful mediation means both participants are trying to make peace in the relationship.
Part 3– De-escalation. The mediator speaks to each person from the perspective of the other in a way that is to increase understanding and decrease resentment and bitterness. Sometimes referred to as “putting straw on the mud”, it is done to help each person get over it.
Part 4-Voluntary confession. Each participant reveals their own shortcomings. It feels different when others say it. When a person admits their own transgressions, it leads to mutual understanding and acceptance. Each start with small mistakes and work from there.
Part 5– Consensus decision. Each participant non-stubbornly requests their desired outcome. Each provides detail about what they believe could resolve the dispute. The mediator and participants then come to consensus decision and form a resolution plan.